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Frequently Asked Questions

Find answers to common questions about using Diaspora Directory to connect with trusted Kenyan service providers.

Discover vetted service providers and connect with the right professionals

How do I find and connect with service providers?

Simply use our search bar to specify the service you need, and browse through a list of vetted professionals. You can also browse by category to explore various services.

Is it free to use Diaspora Directory as a client?

Our service requires an annual fee, but you will find it's worth the investment for the value and benefits you get.

How are service providers vetted?

Service providers undergo a thorough vetting process that includes business credential verification, background checks, continuous review of business licensing up-to-date, ensuring they meet our high standards of quality and reliability.

How do I book and pay for services?

Once you've selected a service provider, you can book their services directly through our platform. Payments are secure and hassle-free, ensuring a smooth transaction.

What if I'm not satisfied with the service provided?

Your satisfaction is our priority. If you're not satisfied with a service, you can leave a review and contact our support team for assistance. We strive to ensure you have the best experience with our professionals.